Contact 99 Exch Support

Contact 99 Exch Support

Got a login snag, a deposit that hasn’t shown up, or a withdrawal you want to track? Contact 99 Exch Support. The team is on hand 24/7 to guide Indian users with clear, step‑by‑step help—so you can get back to the action without stress.

How To Reach Us?

  • Live chat
    Open chat in the app or on the site for instant answers, quick navigation help, or a fast check on promo terms.

  • Email support
    Use the in‑app contact form or write to our official support address in your account area for KYC, payments, or detailed issues. Expect a structured reply with screenshots where useful.

  • Support ticket
    Submit a ticket from your profile. You can attach images, track status, and get follow‑ups until the issue is closed.

What We Help With?

  • Account and login: New registrations, OTP hiccups, password resets, device security, and profile edits.

  • KYC and verification: Document upload, status checks, re‑verification, name/address updates.

  • Payments: UPI/INR deposits and cashouts where supported; method availability, limits, and timelines.

  • Betting and casino: Market rules, settlement logic, live betting basics, table/game access problems.

  • Promotions: Eligibility, wagering requirements, expiry windows, and bonus application errors.

  • Responsible gaming: Deposit limits, time‑outs, self‑exclusion, and learning resources.

Response Standards?

  • Fast first response: Live chat aims for immediate triage; tickets and email get prompt updates with clear next steps.

  • Clear resolutions: You’ll get actionable steps, and where needed, screenshots or short clips to show the flow.

  • Secure handling: Your data stays protected. Never share OTPs or passwords with anyone—support won’t ask.

Helpful Tips Before Contacting Us

  • Keep your registered email/phone and Login ID handy.

  • For payments, note method, amount, reference/UTR, and timestamp.

  • For verification, use clear, valid documents that match your profile.

  • Screenshot any error message or wallet status to speed things up.

Feedback & Suggestions

Have an idea that would make things smoother? Send feedback through the in‑app form or your account area. The product team reviews suggestions regularly to improve both sports and live casino experiences.

Contact Details

  • Live chat: Available on the website and in the app, 24/7.

  • Email: Use the official support address shown inside your account.

  • Ticket: Create and track from your profile.

FAQs

Q1. What channel can i use to contact 99 Exch support?

Live chat, support ticket, and the official email listed in your account area.

Q2. When is support available?

Chat is 24/7. Tickets and email are monitored continuously with quick responses.

Q3. How fast will i get a reply?

Chat is near‑instant. Email/tickets usually receive a first response within a few hours.

Q4. What details should i include?

Your Login ID, a short summary, relevant reference/UTR for payments, and screenshots if possible.

Q5. Can i get help in different languages?

Yes—English and major Indian languages are supported where available.

Q6. How do i report payment issue?

Share method, amount, reference/UTR, time, and a screenshot of your confirmation or bank entry.

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